PROFESSIONAL REFERENCES

Misty Lavallie 

USPS Supervisor

Relationship: Direct Supervisor

Phone: 701-202-5766

Melissa Anderson

Director – Mikinaak Ode Shelter

Relationship: Former Supervisor

Phone: 701-244-5968

Email: melissashelter2020@gmail.com

Matt Mueller

Owner – Planet Pizza - Minot

Relationship: Former Supervisor

Phone: 701- 852-1700

Michael Selburg

IT Director TMC

Relationship - Former Teacher

Phone: (701) 394-4046 ext: 2307

email: mselburg@tm.edu

Dear Hiring Manager,

I am excited to apply for opportunities within your organization. I bring experience in customer service, IT support, and web design, along with a strong work ethic and the ability to manage responsibilities independently.

In my current role with the United States Postal Service, I manage daily operations, handle financial transactions, and provide consistent customer service. My previous experience supporting a nonprofit shelter strengthened my administrative and technical skills while working in a team-oriented environment.

Additionally, I have started my own business, Painted Turtle Design, where I create websites and branding for clients. This experience has strengthened my communication, problem-solving, and project management skills.

I am reliable, adaptable, and eager to contribute to your organization. Thank you for your time and consideration.

Sincerely,
Hayley J. Poitra

Hayley J. Poitra
701-472-0062 | Dunseith, ND

Summary

Detail-oriented professional with experience in customer service, administration, and IT support. Skilled in handling transactions, maintaining records, and supporting daily operations.

Experience

USPS — Window Clerk (PSE) (2025–Present)
Mikinaak Ode Shelter — IT/Admin (2020–2024)
Walmart — Cashier / Sales Associate (2017–2025)

Education

Associate Degree — Web Design
GPA: 3.83

Skills

Customer Service, Data Entry, IT Support, Communication, Organization